For the last three days I have been working in the Emergency Management Centre in Nowra ( 2 hours south of Sydney) as a communications officer. I’ll be there for another three days. As a volunteer, I don’t expect or want to be paid. I volunteer for two reasons, to help others and help myself. Volunteering is one of the sure fire ways to boost your own mental health and wellbeing. I’m no hero or saint, I’m just practical!
The twelve hour shifts have me taking messages from 000 (Australia’s equivalent to 911) and delivering them to the operations officer who then decides which fire teams will be dispatched and what other resources will be required.
As well as 000 calls, we meticulously log the movements of the various appliances as they move from place to place.
The voice in the head set declares:
Fire Com Fire Com this is {insert unit name here}
Go ahead {Unit name}
We are proceeding from the X Station to the Y Staging Area at {location}
Received {Unit name} Fire Coms Clear at 16:08
The words are precise to ensure the meaning is clear. The word “proceeding” is important. Emergency vehicles “proceed” when they are just driving normally. They must get permission to “respond” under lights and sirens.
The transaction is then logged both in a written book and in a computer-based time log. The radio messages are recorded. The time log is then available to the State Operations team in close to real time, so they can oversee the various operations around the State. If we have not heard from someone for a while, we will do a “welfare check”.
The written log has numbered pages, each log book must be kept. This means that if there is an enquiry after the event, the log entries can be checked to help determine what happened and why. It’s a heavy responsibility.
We also answer really important questions for crews like where they can get lunch!
The two big rooms that house the EMC are awash with high-vis uniforms and colourful tabards. Tabards are like waistcoats with the role of the person in large letters emblazoned on the back and front. The Incident Controller, Operations Manager, Public Liaison Officer, Animal Welfare. Catering, of course. There is a tabard for every role. It makes it easy for anyone to know who is who because not everyone who is here is from the Rural Fire Service even if this is their “party”.
There are clusters of people from the Police, Fire and Rescue NSW, Rural Fire Service, Ambulance, Endeavour Energy workers ( to cut and restore the power to burnt power poles) National Parks and Wildlife, the Defence Force and more like me, in Orange from the State Emergency Service. We all work side by side to put the jigsaw together without losing any pieces.
For the past three days, the weather has been kind and the mood in the EMC was calm but wary. The relatively low temperatures and light winds have meant that crews have been able to do some back burning and to create containment lines. Holiday makers have been able to get home and the long lines of traffic seen yesterday have depleted, giving the police less grief. There has been a steady stream of lovely food brought in by towns’ people supporting our efforts.
But today is the day before D-day. Disaster day. The forecast is grim. 44C (111F) and low humidity. The light northerly winds of the morning will be whirled around by a strong southerly in the afternoon. It is likely to be another day like New Year’s Eve when more than 100 homes were destroyed, whole towns razed and people died.
I hope the Bureau of Meteorology has it wrong. The fire crews and all the rest of us will be doing our best but there are only so many fire trucks and only so many people who can do the work. Please follow their instructions. Please don’t go through road blocks. Please don’t light fires. Please make your decision to stay or leave early and please take care, not risks.
